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Comparison

Chatsy vs Puzzlebot
a comparison for small businesses

Puzzlebot is a flow builder made of blocks. Chatsy is a ready-made bot built from a description in words.

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Comparison

Chatsy and Puzzlebot. Row by row.

Puzzlebot prices and features checked on its website on 3 October 2026.

ChatsyPuzzlebot
Free plan1 bot forever, 3 builds and edits per dayup to 150 users, with ads
Paid planfrom 690 RUB/monthfrom 990 RUB/month
What drives the price upnumber of bots and editsnumber of bot users
How the bot is builta ready bot from a description, edits in words and on the flow chartflow builder, AI draft
Payments in the botYooKassa and Telegram Starsmore than 23 Russian systems, international ones, cryptocurrency
Shopcatalog, cart, storefront, stock, sizes and colorsshop and catalog in a Mini App
ChannelsTelegram and website chatTelegram and MAX in one scenario, web
AI in chatanswers from your prices and rules, passes tricky questions to you; can wait 5-60 minutes for your reply firstneural networks via integrations
Broadcasts and follow-upsby tags and history, reminder chainsbroadcasts, funnels
Choose Puzzlebot

Puzzlebot is better if you need MAX together with Telegram, channel subscription checks and many payment systems.

Choose Chatsy

Chatsy is better if you need booking by time, a bot without building a flow, and a price that does not grow with your customer base.

Features

Everything a bot needs. Already inside.

Bookings, requests, edits and connection. No builder and no developer.

A bot from a few words

Describe your business like you would to a friend. Chatsy builds the greeting, the menu and every step.

Time slot booking

The customer picks a service and a convenient slot, you get a ready booking.

Build a booking bot

All clients in one place

Requests come to you in Telegram, and you can reply right from the notification. Tags, notes and teammates are in Chats.

Edits in plain words

Write what to change and the bot updates at once. Any edit can be undone.

Shop and mini app

A storefront with photos, sections and a cart opens right in Telegram. Orders come to you, stock is counted automatically.

Build a shop

Payments right in the bot

Any bank card, SberPay and T-Pay via YooKassa, or Telegram Stars. Once paid, the bot moves on.

Build a bot with payments

Brings clients back

Didn't finish a request? The bot reminds them itself. Broadcasts by tags and client history, never at night.

The whole bot on one map

Drag a button, fix a text, add a step. No code and no developer.

Build a bot

AI answers your clients

It answers questions about your prices, address and services. You choose the model: fast, smart or smartest.

Build an AI bot

Connect with one button

The bot works in Telegram and in a chat on your website. Requests go straight to amoCRM, Bitrix24 and Google Sheets, bookings to your calendar. VK and WhatsApp coming soon.

Connect the bot

Also inside

  • Promotions and promo codes
  • Refer a friend
  • Lists and collections
  • Order history
  • Photo albums
  • Drop-off funnel
  • Yandex Metrica
  • HTTP request and webhook
  • Google Sheets
  • Error log
  • Import from Salebot
  • Orders to Excel
How it works

One sentence. A ready bot.

No flowcharts, no funnels, no developer.

  • Coffee shop bot: takeaway ordersTelegramBuild
    01

    You describe it, the bot builds itself

    Write in plain words what you do. Chatsy builds the welcome message, menu and steps.

  • Hi! What are you interested in?BookPricesAddress and hoursAsk the stylistAdd bookings on SaturdayChanged: Saturday 10:00–18:00
    02

    Test it and edit in plain words

    Tap the buttons like a customer. Anything you don't like, ask to change it in the chat.

  • New booking · @RilmoBotAnna · manicure · Sat 12:00now
    live · @nails_botamo
    03

    Connect to Telegram

    One tap: Telegram creates the bot for you, no BotFather token needed. Leads and client questions come to you in Telegram.

Pricing

Simple pricing. Your first bot is free.

Free forever. Paid plans when you have more bots.

  • Free
    0 ₽
    • 1 bot
    • 3 builds per day
    • 50 AI answers a month
    Get started
  • Start
    690 ₽ / mo
    • 1 bot
    • 50 builds per month
    • 300 AI answers a month
    • no "Made with Chatsy" label
    Choose
  • Pro
    1690 ₽ / mo
    • 3 bots
    • 150 builds per month
    • 1000 AI answers a month
    • no "Made with Chatsy" label
    Choose
  • Business
    3900 ₽ / mo
    • 10 bots
    • 400 builds per month
    • 2500 AI answers a month
    • no "Made with Chatsy" label
    Choose
FAQ

FAQ and answers.

Comparisons

Other comparisons.

What bot do you need?

Describe it in words. Your first bot is free.

Build a bot for free